ENGLISH SCRIPT
OPENING: -
GOOD MORNING/GOOD AFTERNOON/GOOD EVENING: -
I am __AGENT NAME__ calling you from Techambitions. As I can see the details, your business name is XYZ. Referring to the same, this call is related to your business Verification.
And before proceeding I would like to inform you this call is being recorded for the purpose of training and quality.
Post further confirmation proceed with the call.
Note: - if Customer Said why are you Calling me.
I can see that you have registered your business with Techambitions, as you know multiple business status changed. So basically we need to seek the current status of your business.
Thank you for the confirmation.
Further move ahead with the verification process – Company Name, Customer Name, Small Category, Locality, Address with Area Pin, WhatsApp Number, Alternate Number, Email Id, Website, Additional Business.
Note:- If the customer wants to know what is this project then please clarify..
This Project is an online directory that helps to grow a business by providing their respective details. Putting a reference, if in case we get a call or request on our website for any services like (Refer the actual small category of the business on CRM), we will provide your verified details to the customer which will help you in generating business, that’s how we bridge the gap between the business and the customer.
If customer is existing vendor with Techambitions and not happy with lead generation/asking for refund.
kindly apologize & educate the customer to reach out to our customer care number i.e., +91 4300 3200.
CLOSING:-
A) In future, if you will re-open or start a new business then, you can update or register it by calling to our customer care number.
(Applicable only for Business closed disposition with closing B (as below mentioned)).
B) Sir/Ma’am, if you ever need any type of services like hotels, electrician, plumbers, chemist, doctor, etc. feel free to reach out to us on our website i.e., www.techambitions.com or our dedicated customer care number i.e., +91 4300 3200. The services are available 24x7 for you. We will be overwhelmed assisting you.
Thank you for sparing your precious time connecting with us. Have a Good Day.
Note: - Both (A&B) pointers with closing are mandatory to share in Business closed scenarios.